The 3-Day Wait for a Simple Quote?
Not at Ocon. Same-Day Response Guaranteed.
You shouldn’t have to wait days for a simple quote. You have deadlines, budgets, and projects to keep moving. You need pricing now, not “when someone gets around to it.”
The industry standard:
- Day 1: Submit request
- Day 2: Follow-up (no response)
- Day 3: Phone call (voicemail)
- Day 4: Reply arrives—missing items
- Day 5–6: Back-and-forth
- Day 7: Deadline missed
The Ocon way: Ask → Same-day response → Clear timeline → Done.
Same-Day Quote Response - Every Time
Whether it’s one item or a complex, multi-line request, we respond the same day. No exceptions.
For Standard Quotes (1–20 items)
Response: Same day (typical 2–4 hours)
You get: Complete pricing, stock confirmation, delivery timeframe, alternatives, 30-day validity.
Request: 09:30 Quote sent: 13:45 (4h 15m) “Needed pricing for 12 HPLC solvents. Had the quote before lunch.” - QC Manager
For Complex Quotes (20+ items / special requirements)
Day 1: Same-day acknowledgement, named owner, clear timeline, urgent lines priced immediately.
24–48 hours: Full quote: line-by-line pricing, stock & delivery, alternatives, technical specs verified.
14:15 request (45 items, 3 sites) 16:30 update: 35 items today, 10 by 10:00 tomorrow 09:45 next day: Complete quote delivered
Why Speed Matters
- Grant deadlines don’t wait
- End-of-quarter budget windows close fast
- Projects stall without pricing
- Teams waste time chasing quotes
How We Deliver Speed (Without Losing Accuracy)
- Instant assignment to your account manager
- Priority handling for all quote requests
- Real-time stock checks while pricing
- Technical verification by specialists
- Money-/lead-time-saving alternatives
- Quality review before we send
Three Easy Ways to Request a Quote
For fastest turnaround, include:
- Product names or catalogue numbers
- Quantities and delivery location(s)
- Required timeframe and any special requirements
- Budget or project context (optional)
Quote Response Time Comparison
| Supplier | Standard | Complex | Communication |
|---|---|---|---|
| Ocon | 2–4 hours | 24–48 hours | Proactive updates, clear timeline |
| Large Distributor | 2–3 days | 5–7 days | Automated responses |
| Manufacturer Direct | 3–5 days | 1–2 weeks | Minimal comms |
| Small Local | 1–2 days | 3–5 days | Reactive when chased |
Our Quote Guarantee
- Same-day acknowledgement (within 1 hour)
- Same-day pricing for standard quotes (1–20 items)
- Clear timeline for complex quotes (always ≤ 48 hours)
- Proactive updates and accurate, transparent pricing
- Stock & delivery confirmed; 30-day validity
Stop Waiting Days for Simple Quotes
Same-day response guaranteed. Clear timelines for complex quotes. No obligation to proceed.
Most requests answered in 2–4 hours.
FAQs
Urgent? Call your AM at +353 21 4318555—we can often give verbal pricing immediately.
Cost? Quotes are free with no obligation.
Validity? 30 days (extensions on request).
Non-stock items? We’ll source them; typical 24–48 hours.
Edits? We’ll revise same day.
Mobile-friendly? Yes—phone, tablet, desktop.
Documentation? We include relevant technical specs and certifications.